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14 Best Practices for Attendance Support

This document details best practices for Schoolboard Attendance Support Staff, Including
1. Accountability and Commitment of Senior Management
2. Long Term Strategic Business Approach
3. Benchmarking
4. Design and Effective Administration of Sick Leave Plans
5. Compliance with Legislation, Case Law and Collective Agreements
6. Policies and Procedures
7. Effective and Collaborative Labour-Management Relations
8. Management of Communication and Training
9. Appropriate Program Resources – Internal and External
10. Timely and Accurate Absence Reporting, Tracking and Data Analysis
11. Case Management
12. Early Intervention and Return to Work/Stay at Work Programs
13. Comprehensive Wellness Program
14. Regular Program Monitoring and Evaluation